"Fairgate Estate saved my Mother's life. I moved my Mother into a large corporate facility in 2013 as she started to need extra help with medications and help with wound care. The facility was beautiful and the administrators answered all my questions with ease.
Things started out fairly well, but as her needs increased the quality of care decreased. Long wait times and quality of care depended on who the caregiver was. She has a chronic circulation problem in her legs and getting pain medication on time is crucial. By November 2014, I started considering moving her.
I contacted Jennifer at The Fairgate Estate, and got a response from her right away. Made plans to visit and I instantly felt this was a place my Mom could call home. The next step was for my Mother to visit, but on that day she suffered a fall and fractured her pelvis. After the fall she was in immense pain. The caregivers were late with her pain medication, they encouraged her to soil her undergarment to make is easier for them!
The day after her fall, and being in the hospital she went 24 hours without food, someone forgot her meal! And last but not least, out of frustration two caregivers were flipping her from side to side to another to get a bed pan under her!
During these 3-4 days Jennifer was working with me to get my Mom into her facility as soon as possible. If I hadn't had her support, I don't think I would have gotten things done as quickly. In less than a week my Mom was moved to Fairgate Estate and on her way to recovery! Her caregiver was really patient and loving. The meals were nutritious, and her pain was being controlled. Calls to her doctor were being made and I felt a huge weight had been lifted off me. At her 3 week check, the doctor said her pelvis was healed! The care at Fairgate Estate is the only reason that she healed so rapidly. Her leg wounds are also healed, first time in 2 years.
At Fairgate Estate you get a facility that feels like home. It's a family owned facility. Excellent staff and individualized care of residents. I feel that continuity of care is also excellent at Fairgate. They have engaging activities and have real relationships with the residents. One caregiver my Mom has comes to see her and her cat, when he isn't on shift! I highly recommend Fairgate Estate. "
When I started looking for a place for my mom, I had no idea where to begin. I had so many questions. Notebook in hand, Jennifer answered them all, and not just about Fairgate, but also about the best ways for me to help my aging mother.
Now, she lives there. The transition was so easy compared to the nightmare of paperwork I thought was ahead of me. They helped make it so much easier. The staff there are so attentive, they know mom by name and treat her with the respect she deserves. She knows her care team as her friends. I feel so relieved that they are there for us both during such an uneasy time.
Thank you Fairgate Estate. Your help made this time for us a happy memory and has given us time to be mother and daughter.
“After living life as a retired corporate, vice president in a private residence, the request of our physician for my wife and I to relocate to an assisted living facility by year end 2014 became our challenge.
The availability of our suite at Fairgate Estate became the ultimate answer to our search. We have been residents since December 2014, without equivocation each day has been an uplifting experience. The quality of care, the food service, the accommodations, the staff are all par excellence for which we are most grateful. It is simply wonderful and a blessing to be here everyday.”